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Dedicated A/R Follow-up EffortsInsurance Aging:In a perfect world, 95% of claims should pay (with EOB, EFT payment drafted, or check in-hand) in under 30 days from the time of initial filing. Unfortunately, because of the many variables working against you, the provider, this simply does not happen. Through diligent claims monitoring, insurance follow-up, and following the MPS set high standards in performance, our team of highly experienced billing professionals take extraordinary measures to see that ALL insurance revenue is collected as quickly as proficiently as possible.
Patient Aging:MPS develops a customized systematic approach with each practice for handling aged patient balances. It is up to the practice to decide how many rounds of statements the patient should receive and have the opportunity to respond before giving us authorization to have the balance sent to collections. With permission from the practice, patients with high balances will be contacted by our office to obtain payment arrangements or set up a payment plan.
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